General assistant

Location Carlisle
Discipline: Leisure and Fitness
Job type: Flexible
Salary: 12.60
Contact name: Barrie Marskell

Job ref: 250135

GLL is looking for a General Assistant to join the team at The Sheepmount. You'll be involved in key aspects of the operational services across all areas of the centre covering the Athletics Track, Outdoor pitches, Gym area and Housekeeping. If you have the passion to deliver excellent customer service in a leisure environment, there's never been a more exciting time to join us. 

General Assistants will be the sort of person who thrives in a busy environment and will be unfazed by the variety of the role. Our general assistant's role is varied and could be doing anything from customer service to ensuring the general safety and cleanliness of areas and equipment to ensure our customers get an exceptional experience. 

Flexibility, punctuality and reliability are just as important as integrity, a can-do attitude and a real focus on customer service. Passion and personality will stand you in good stead too! 

What you need: 

A can-do attitude 

A real focus on customer service. 

Passion and personality 

Knowledge of health and safety 

Be a great team player 

A keen interest in a variety of Sports 

Knowledge of local Athletics and football leagues  

 

What you’ll do: 

Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional operational service. 

To prepare areas and equipment for events/activities as appropriate. 

To carry out routine monitoring and non-specialist / basic maintenance of equipment and fittings as required, bringing to the attention of the Supervisor / Manager any faults or major repairs in line with company procedures. 

Responsible for the efficient and effective control of the day-to-day operations and service of events/activities, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained. 

To prepare areas and equipment for events/activities as required. 

To ensure that all equipment is used in a manner consistent with safe working practice. 

To ensure that equipment is fit for purpose prior to customers being allowed to make use of. 

To always ensure excellent standards of cleanliness. 

To promote the facility in a positive manner to retain existing customers, encourage greater participation, and introduce new users to the stadium. 

A casual work contract for evenings and weekends. Additional hours opportunities during school holidays 

Industry leading rates of pay 16+ £8.47  18+ £12.60 

About GLL: 

As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres. 

Our people are from the communities we serve and help us make real changes in their local area. 

One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. 

We are an inclusive employer. We seek and welcome diversity in our teams. 

All pay rates are subject to skills, experience, qualifications and location.