Family Hub Co-Ordinator

Location Thamesmead
Discipline: Children's Centres and Childcare
Job type: Fixed Term Contract
Salary: 17.45
Contact name: Lynn Manning

Job ref: 249756

GLL is looking for a Family Hub Co-ordinator to work at Waterways Children’s Centre. If you have the skills and ambition to join us as a Family Hub Co-ordinator, there has never been a more exciting time to join us. This is more than a Family Hub Co-ordinator job, it's a career. 

The Family Hubs and Start for Life Programmes aim to improve family service delivery in areas with the highest levels of deprivation and disproportionately poor health and educational outcomes. Family Hubs are a place-based way of joining up locally in the planning and delivery of family services. They bring services together to improve access, improve the connections between families, professionals, services, and providers, and put relationships at the heart of family support. Family Hubs offer support to families from conception to two years old, and to those with children of all ages, which is 0-19 or up to 25 for those with special educational needs and disabilities (SEND), with a great ‘Start for Life’ offer at their core. 

A keen storyteller, the Family Hub Co-ordinator will communicate the benefits of this programme at all levels, working directly with parents/carers, community groups, and senior management ensuring engagement across multi-agency staff awareness of Family Hubs available across all age ranges. 

We are looking for someone who is passionate about promoting parent and child voices to influence the development of parenting programmes and be enthusiastic about peer support opportunities. Deliver parenting support events and activities; provide opportunities for parents, carers, and children to ‘have their say’ in developing and continually improving Family Hub Services. 

What you’ll do: 

  • Deliver a comprehensive programme focusing on parenting support and other parts of the Family Hub Learning Programme. 

  • Give families and children a loud voice in the decisions that will affect them in relation to the Family Hubs. 

  • Contribute to developing and delivering a communications and engagement plan. 

  • Communicate the benefits of the Family Hubs service to residents, senior managers, and wider stakeholders. 

  • Inform and engage parents of services available to them. 

  • Plan and attend activities and events to support community engagement. 

  • Work in an integrated way with other professionals and agencies. 

  • Oversee volunteers. 

    • Experience of supporting high-quality, proactive, and impactful community consultation and engagement activities. 

    • Minimum of two years direct work with parents and children in a social care, community, or similar setting. 

    • Ability to prioritise competing demands and workloads. 

    • Excellent planning and organising skills. 

    • Ability to use own initiative. 

    • Ability to identify, engage, and involve potential service users, both universally and those less likely to engage in services. 

    • Ability to organise and deliver group programmes for parents. 

    • Volunteer management skills. 

    As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! 

    The basics: 

    • This is a Permanent, fixed term contract 25 hours per week to the 31st of March 2027 Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. 

    • We are an accredited Living Wage employer with industry-leading rates of pay. 

    • We can offer a career, not just a job, with extensive Learning & Development support available. 

    • A uniform will be supplied and must be worn. 

    • GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. 

    • As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. 

    Additionally, GLL offers employees a range of employment benefits: 

    • Access to a pension scheme. 

    • Health Assurance and access to Counselling services. 

    • Access to the tax-efficient Ride to Work bicycle purchase scheme. 

    • Free annual eye tests. 

    • Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! 

    GLL Society benefits (if you choose to join the Society after your probation period) include: 

    • The right to stand for the Society board and to vote for board members to represent you. 

    • Access to team building and fun events such as treks, concerts, outings, etc. 

    • Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet. 

    About GLL: 

    As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. 

What you need: 

  • Confidence with a positive driven approach. 

  • Flexible attitude. 

  • Creative thinker. 

  • Innovative, solution-focused, problem-solving skills. 

  • Experience in a subject related to Community Development/Child Development/Education. 

Our people are from the communities we serve and help us make real changes in their local area. 

One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. 

We offer two different types of work arrangements: 

  • A permanent employment contract - part time and full time. 

  • A flexible worker engagement by joining our flexible worker pool. 

If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. 

So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you’ll be able to find your ideal new job at GLL. 

Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. 

However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. 

We are an inclusive employer. We seek and welcome diversity in our teams. 

All pay rates are subject to skills, experience, qualifications, under 18s, and location. 

To be shortlisted for the role, internal applicants will need to demonstrate their commitment to GLL by becoming a Society member where eligible.