GLL is looking for a Centre Swim School Lead to work at Britannia Leisure Centre. The Centre Swim School Lead is the link between our customers, swimming teachers and the leisure centre team. You will be responsible for the centre swim school programme, including school swimming and all other swim school course products.
This key role provides technical support to the centre team to ensure the smooth running of the lessons and high-quality, consistent level of customer service. Your role will bring organisation and structure to the swim school as you develop a plan to manage the programme with your Area Swim school Manager, lead and inspire your swimming teachers and grow the income and number of pupils learning to swim. This role offers a real opportunity to affect positive change, get closer to GLL’s National Aquatics Team.
You’ll no doubt be an experienced swimming teacher looking for the next stage in your career and be full of ideas of how to make things better. We’ll offer in-house training to support you with your role as well development opportunities such as ‘train the trainer’ and the STA Tutor training programme.
Contract: Permanent part time 20 hours per week
What you need:
Be a fully qualified swimming teacher
Hold a Level 2 Certificate in Teaching Swimming (STA or Swim England/Swim Wales/Swim Scotland/Swim Ireland).
A real focus on customer service.
Passion and personality
Knowledge of health and safety
Be a great team player
If you’ve worked with CoursePro, it would be beneficial but not essential.
As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else.
What you’ll do:
Manage, grow and review diverse Swim school programme
Focus on Pupil progression and attainment
Drive income and retention
Oversee and impact lesson delivery and quality
Manage, Mentor and develop your team of Swimming Teachers
Recruitment of new Teachers
Deliver first-class customer service
Deal with customer queries and complaints
Create an positive customer journey
Utilise marketing resources to promote products and engage customers and staff
Oversee the school swimming programme and pupil attainment
Engage In community agendas
In return, you will get:
Industry leading rates of pay
Discounted membership at our leisure centres
Discounts across thousands of retailers (GLL Extras)
A fantastic pension scheme
25% off Red Letter Days
25% off Buy A Gift
20% off GLL spa experience treatments and associated products.
Ride to work scheme
Free eye tests and discounted glasses
The opportunity to join the GLL Society and have a say in how we are run plus associated social events
Exclusive discounts on our villas in Portugal
Exclusive discounts on our Ski chalets in Bulgaria
Health assurance
Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.
Our people are from the communities we serve and help us make real changes in their local area.
To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you.
So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer.
We are an inclusive employer. We seek and welcome diversity in our teams.
All pay rates are subject to skills, experience, qualifications and location.