We are looking for a highly skilled Software Application Manager to oversee the relationship and operation of software applications within our company. This role is crucial in ensuring that our software solutions align with business objectives and operate efficiently. If you have a passion for technology and a knack for managing software lifecycles and suppliers, we want to hear from you.
Key Responsibilities
- Software Management: Oversee the estate of software applications, from supplier selection and implementation to maintenance and upgrades. Maintain a list of all suppliers and systems along with relevant credentials.
- Relationship Management: Manage relationships with software suppliers to ensure optimal performance and support including product enhancements.
- Operational Efficiency: Ensure that all software applications are running smoothly and efficiently, actively looking to reduce the quantity of systems where duplication exists.
- User Support and Training: Provide support and training to end-users to maximise the effective use of various SaaS applications, linking heavily with the Service Desk team.
- Compliance and Security: Ensure that all software applications comply with company policies and industry regulations, maintaining high security standards and record these as applicable.
- Continuous Improvement: Identify opportunities for improving software applications and processes, driving innovation and efficiency.
Whilst there are specific skills and qualifications associated with each role that would be discussed in detail, for all roles we’re looking for candidates with the following attributes:
- Strong understanding of digital and technology systems and their application in a business context
- An eye for advancements in technology with a willingness to support positive change
- Ability to diagnose and resolve problems efficiently for the benefit of customers and staff
- Excellent verbal and written communication skills with ability to strive within a developing team
- Experience of working effectively within cross-functional teams across
- Previous involvement in projects from concept through to completion
- Ability to manage multiple workstreams simultaneously meeting deadlines and delivering the across various brands.
If you are interested any of these roles, please apply and upload a CV and cover letter outlining relevant experience and why you think you would be a good fit for the role along with what skills and qualities you feel you could bring to the Digital & Technology team. By all means, complete this following an initial informal discussion with the lead contact Emily McCarthy - emily.mccarthy@gll.org
Closing date to apply is: 30th March 2025
To be shortlisted for the role, internal applicants will need to demonstrate their commitment to GLL by becoming a Society member where eligible.
We are an inclusive employer. We seek and welcome diversity in our teams.
All pay rates are subject to skills, experience, qualifications and location.