GLL is looking for a water sports coach to work in at Lee Valley White Water Centre Leisure Centre. This Assistant General Manager opportunity is perfectly suited to an active water sports enthusiast who will thrive in a hands-on customer facing role where you are coaching and leading activity customers and delivering an outstanding product
As a Water sports Coach, you will be predominantly responsible for providing activity instruction and supervision for the many activity participants that visit this unique venue. You will be also responsible for issuing, upkeep and storage of the equipment you use as well as helping maintain the venue so visitors have the best possible experience. This role has a focus on providing an excellent customer experience as well as promoting water sports and being a role model for the venue. Due to the seasonal demand for activities this is an annualised contract where working time allowance will be distributed to support the needs of the activity operation and seasonal demand.
There is an expectation for all staff to maintain high Safety standards but also develop in all parts of their roles. You will not only be trained in activities you have experience and qualifications in but also in activities that you may not be familiar to make you a well-rounded activity facilitator and coach. Although there are no qualification required for the role, FAAW, Raft guide and Kayak coaching qualifications are desirable, you will however be expected to work towards achieving qualification in all these areas while in the role with the support of GLL.
What you will do:
* Provide venue activities
* Follow the safety framework for the venue which includes Normal operating procedures and Risk Assessments
* Develop in all activity
* Encourage innovation in your area of work
* Work as part of a team supporting each other to provide an excellent customer experience
* Fully participate in training provided to continue your personal development
* Supervise and maintain venue equipment and facilities
* Provide an excellent customer experience to all visitors to the venue
What you’ll need:
* The proven ability to operate confidently in a watersports environment
* The ability to follow health and safety and operational procedures
* Confidence and enthusiasm
* The ability to prepare, facilitate and review activity sessions
* The ability to maintain positive working relationships with staff and visitors
* Excellent verbal communication skills.
* Knowledge of venue products,
* Ability to work in a busy watersports venue
* The skills and motivation to develop yourself while providing and excellent customer experience
As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees:
* A Values driven organisation
* Learning & development to support career development
* Good Pension schemes
* Discounted gym membership for you and your partner.
* A full time permanent position
* Industry leading rates of pay
* opportunity to join the GLL Society and have a say in how we are run plus associated social events
* Exclusive discounts on our villas in Portugal
* Exclusive discounts on our Ski chalets in Bulgaria
* Health assurance
* Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
* Discounts across thousands of retailers (GLL Extras)
* 25% off Red Letter Days
* 25% off Buy A Gift
* 20% off GLL spa experience treatments and associated products.
* Ride to work scheme
* Free eye tests and discounted glasses
About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.
Our people are from the communities we serve and help us make real changes in their local area.
One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.
If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.
So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer.
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
We are an inclusive employer. We seek and welcome diversity in our teams.
All pay rates are subject to skills, experience, qualifications and location.
To be shortlisted for the role, internal applicants will need to demonstrate their commitment to GLL by becoming a Society member where eligible.