Supporting our people
As part of our staff communication day message in December 2022, I outlined that the performance of our business had continued its recovery from both the pandemic and several significant utility cost increases. Our performance for the start of 2023 has remained robust despite the continued pressure on costs for all of us, our customers and our business.
Part of our business resilience lies in the great experience you give to customers and colleagues alongside our sound financial management at a time of economic challenge. I would like to thank you for your support in this.
I am pleased to confirm that all colleagues will receive an increase in pay from April 2023, with our lowest paid colleagues receiving the largest increases as part of our commitment to be a Real Living Wage Employer.
As a charitable social enterprise and worker-owned organisation, the Living Wage Foundation accreditation is an important voluntary commitment to ensure that we pay higher than the Government’s compulsory National Living Wage. The Real Living Wage rate is set every year by the Foundation and in our accreditation we join 9,000 other employers (out of about 2 million organisations) that have signed up to this standard in the UK.
I am therefore pleased to inform you that the GLL Board have endorsed headline pay rises in the range ofc7%toc12%for colleagues on GLL contracts in our entry and supervisory roles. Your exact level of award will depend on your role and where you work in the UK.
For colleagues in managerial and more senior support roles on GLL contracts, I am pleased that pay increases ofc5%have been endorsed, which reflects our desire to remain an upper quartile employer, positively contribute towards increasing living costs and retain colleagues in a competitive employment market place.
As a large organisation, the nature of our business means that our people are employed on a variety of different terms and conditions, including in some cases, those transferred from previous employers. In this case, we are pleased that your pay increase reflects the cash equivalent of your peers on GLL rates.